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EMERGENCYWater heater · Act now

Water heater leaking — turn off the supply, then call

A water heater leak can be a slow drip or a tank failure on its way to flooding the garage. The first move is shutting off the cold-water supply valve — we'll walk you through it on the phone if you're not sure where it is.

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Where the leak is coming from tells us a lot before we arrive. A drip from a valve or fitting at the top is usually a straightforward fix. Water pooling at the base of the tank often means tank-wall corrosion — that's typically an end-of-life replacement. We'll tell you which is likely before we're even in the truck.

We repair and replace tank and tankless water heaters, and we give you the honest repair-versus-replace math. If the tank is rusted through at the bottom, no repair will hold — and we'll say so.

What to do right now

  1. 1Turn off the cold-water supply valve — it's usually on the pipes going INTO the top of the tank
  2. 2For a gas heater: turn the gas valve to "pilot" to stop heating (reduces pressure)
  3. 3For an electric heater: turn off the circuit breaker
  4. 4Call or text (916) 818-8452 — describe where the water is coming from (top, bottom, side, valve) and we'll triage it

Common questions

What if I can't find the shutoff valve?

Call us — we'll walk you through finding it on the phone. If you truly can't locate it, shut off the main house water supply instead.

Is a small drip an emergency?

A drip from a pressure relief valve or a fitting can wait a few hours. A leak at the tank base usually means the tank is failing and should be addressed today. When in doubt, call and describe what you're seeing.

Can a leaking water heater be repaired?

Leaks from fittings, valves, and connections: yes, usually. Leaks from the tank wall or base: usually not worth repairing — the metal is corroded and another leak is coming. We'll be honest about which you have.

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Still not sure what you're dealing with?

Call or text and describe what you're seeing. We'll tell you what it likely is and whether it can wait — no appointment needed to get a straight answer.

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